FAQ's

We are here to help you with all your pet nutrition related questions. If you don’t find the answer in our frequently asked questions please do not hesitate to contact us.

Yes FY1 – FY7 every Monday, Wednesday and Friday
FY8 every Monday

9:00 – 5:00 Monday – Friday
9:30 – 1:30 Saturday
Closed Sunday

No – our friendly trained staff will happily take your order, payment
and also help with any queries including nutritional advice – please
call 01253 766011

Yes, we have a licence to sell diets and products prescribed and
recommended by vets.

There is an extensive list of all brands listed on our website, we may
be able to obtain any you don’t see – send an email to
sales@northwestpetfoods.co.uk with your query and we will get
back to you.

Dry food encourages dogs and cats to chew their food which aids in
preventing tartare build up. Years of research has helped
manufacturers choose the best wholesome ingredients for the kibble
to ensure a balanced diet for your pet, at each life stage.

If pets show signs of allergies, some kibble is formulated to
accommodate this – for e.g Grain Free, Wheat Free, Meat Free ,
Hypo-allergenic etc

A Raw Dog Food diet is free from sugars, colours and artificial
preservatives. Natural Products will support your pet’s digestion.
Every dog and cat is different with some adjusting to raw food
quicker than others.

Dry, raw and wet are all legit food sources.
Raw and wet is good for ease of eating, good hydration, satiety and
palatability. Meanwhile dry is much better for oral heath,
convenience and usually more cost effective.

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